Software Earnings, a proven ROI business leader

Customer Support

 

Main Day

901-756-5647

Monday - Friday, 8 AM - 5 PM, Central time

 

Main, 24/7

901-756-5647

Severity 1 problems during non-business hours.

A Software Earnings application analyst will be paged and will return calls within 1 hour.

 

Remote Deposit Capture
First Touch iCapture 

901-756-8425

Monday - Friday, 8 AM - 5 PM, Central time

 

For a more detailed overview of customer support please download:

Software Earnings Support Guidelines

in .pdf format.

 

Certified Releases

As of December 1, 2011

 

1.6.8.0  ATM

Compatible with EIS Build 1.5.0.0

 

1.6.0  Enterprise Transaction Suite (ETS)

 

3.2.9.0  First Touch iCapture

 

2.5.2  Image Archive Exchange (IAE)

includes Virtual Reject Capture

 

1.1.5  Image Prime Pass Review (IPPR)

 

1.2.4  OnTrac

 

1.5.3  Payments Distribution Manager (PDM)

 

1.6.9.0  Payments Processing Manager (PPM)

Reject Repair and Sub-pass Reject Repair, Reco Interface, Enhanced Security, Virtual Test System, EIS

 

2.2.0.0  RoboBalancer

 

1.4.1.0  Universal Keying

 

1.0.3  XP Direct

Supports SortLogic Release 6.0